SHIPPING AND DELIVERY POLICY
We (Tamizhashop.in) know that your order arriving on time for your event is VITAL. You shall order with our free standard turnaround time, we never take an order unless we are 100% sure that we can guarantee your deadline. The total delivery time is: Processing time + Delivery Time. The Shipping Fee will depend on the weight, size and type of the item(s).
We deliver our products through our courier partners.
You can communicate us to know your order status. We will also provide you appropriate emails time to time.
If your item does not arrive please contact us at our email: firstname.lastname@example.org. We will raise an investigation with our couriers.
Our Standard/Regular Delivery: 1-4 business days
Please Note: We (Tamizhashop.in) shall have no liability to you for any failure to deliver products you have ordered or any delay in doing so or for any damage or defect to Products delivered if caused by any event or circumstances beyond our reasonable control including, without limitation, adverse weather, pandemics, strikes, lockouts and other industrial disputes, breakdown or systems or network access, flood, fire, explosion or accident.
Please accept our apologies, occasionally we have to cancel orders for a number of reasons:
Product unavailability: We try to get as much choice as possible onto our website, and occasionally we have to cancel orders when the ordered product is unavailable.
Failed security checks: Orders may also be cancelled if security checks are failed; there are multiple reasons this can occur. Please contact our Customer services team for further details.
Customer cancellation: If you have requested to cancel part or all of your order.
If your order has been cancelled you will be sent one of two emails:
|Part of your order is cancelled||Sorry, we were unable to deliver all the items in you ordered. You will receive a full refund to the original payment method used for the cancelled items.|
|Your order has failed our security checks||Sorry, the order you recently placed with us has been cancelled because the details associated with the order have failed our internal security checks. You will not be charged for your item/s. Please contact ( email@example.com) our Customer services team for further details.|
Refund Policy :
Tamizhashop.in does not set refund on behalf of the Vendors. The Vendor shall be responsible for communicating its refund policy to the Customers and to issue refund as per refund policy and in accordance with applicable laws. All issues related to refund shall always be between the Customer and the Vendor. We (tamizhashop.in) are not liable for any refund-related claims in connection with Vendor and Vendor hereby agrees to indemnify, defend and hold harmless the Website in connection therewith.
However, in a determination to accomplish customer satisfaction, if there is an issue, you can contact us for a refund or any other issues through our email firstname.lastname@example.org.
We will refund you back in the following circumstances:
1. If we conclude that the original payment was made out of fraud;
2. If there is duplicate payment was made due to technical glitch, or any other error;
3. If we make a refund as per the provision of our refund policy which is updated by us from time to time;
4. If we consider the refund is necessary as per customer support staff as per our sole discretion.
We are happy to support you if there is any issue you can contact our back-office team for any inquiry or problem.
If for any reason, our back office staff give confirmation of refund. Then, a refund will be made accordingly.
METHODS OF PAYMENT AND REFUND
We will refund your amount to the original payment method, once it has been processed.
Complete refund process normally takes about 5-15 working days from the date of confirmation of refund.